FAQ

FREQUENTLY ASKED QUESTIONS

Q1:What certification do you have?

A:We have CE certificate.

Q2: Do you provide samples ? Is it free or extra?

A: Yes, we could offer the sample but do not free.

Q3:Do you acceptance LOGO printing on products or package?

A: Yes,for mass order, we accept your LOGO on products and package,but for sample will be confirmed with each other.

Q4:What about the price?

A:We promise we will offer you our best price.

Q5. What is your terms of payment?

A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.

Q6:What is your terms of delivery?

A:FOB.

Q7: How long is your delivery time?

A: Generally it is 5-10 days if the goods are in stock. or it is 40 days if the goods are not in stock, it is according to quantity.

Q8:How to solve the quality problems after sales?

A:Take photos of the problems and send to us.After we confirm the problems,within four days,we will make a satisfied solution for you.

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